Saturday, October 18, 2025

Sales Manager Makes the 1st order, the Service Engineer helps ensure the 2nd 3rd 4th and 5th order

 



Here is a video of Jason, our Service Engineer onsite at a client's location providing service support to an equipment. We offer the following services at very competitive prices :

1. Warranty - warranty for both parts and labour is offered up to 3 years for every new equipment we QRA sell to clients in Singapore and overseas. The client has complete peace of mind knowing that his machine will function in tip top condition for as long as he requires, and sometimes as long as 10 years.

2. Preventive Maintenance  (PM) - We offer PM for the equipment we sell after the 1 year warranty is over. It is very competitive and one of a kind in the markets which we serve.  

3. Calibration - Calibration is recording the readings of the client's equipment and benchmarked with sensors and recorded down for auditing purposes. This means that the reading set at (say) 50 C is actually within an acceptable temperature (normally +/- 1 C) when measured with an audited thermocouple instrument certified according to ISO 17025 or Singlas Good Certification Standard. 

Therefore, when you purchase your equipment, no matter how good the brand of equipment you purchase, do remember, it is the quality of the after sales service which matters so importantly at the end of the day. 

For more information ; visit 

https://www.qra.com.sg/our-services.

or Email : mark@qra.com.sg





No comments:

A review of my most dramatic marathon finish in 2005 when my body gave out !

The date was 5 December 2005 morning, I can still remember the incident as clear as yesterday. This was the 3rd full marathon I was attempti...