Putting the Cart before the Horse - Lessons in Real Life

Vibration Test System with Slip Table 

I have been in the Reliability Test and Simulation Equipment business for almost 3 decades. Experience is the best school in life. The equipment which my company distributes and which we also provide test services for deals with 2 aspects of reliability test for quality control of electronic parts, semiconductor, modules, and finished products such as handphones, sports accessories like Garmin watches and just about anything which has electronic components. We have also branched into the sports and medical industries providing sleep and research chambers for rehabilitation, performance enhancement and various climate tests for elite and national athletes.

Vibration simulation equipment are used critically for prime movers such as cars, trains, Mass Rapid Transit carriages, aircraft and aerospace parts as well as full assembly items.

The reason for testing is focussed on 2 key areas. 1. For the simulation of the environment in which the product about to be launched is to be operating in. For a small example, the car dashboard electronics  system needs to be tested in the extremities of the cold and hot temperature ranges, the humidity conditions ranging from 10% to as high as 98%. The rates of change in temperature can be as high as 30 deg C per minute.

For the car electronic ignition system, say for a car being built in humid Malaysia and sold to the cold climate of Korea (hee hee). If the car is left in the street overnight and the owner needs to start the engine, in winter. The engine and hence the electronic ingnition chain will experiece a before starting temprature of (say) -20 deg C. After the engine is started, the ignition will fire up the cylinder heads of the engine and reach temperatures of (inside the 6 cylinder engine) easily 150 deg C all within a few seconds.

Hence, the electronic ignition needs to start the enginer within 1 or max 2 tries. This is the Nissan (or Bosch or etc) requirement standards and hence there will be a temperature shock of 20 +150 or 170 deg C in a minute.

My company sells the 2 zone equipment to simulate that rapid temperature change rate- called a thermal shock chamber. 

2. Stress Screening - this type of test is VERY CRUCIAL for all manufacturers to test their new products before they ship out to the field of use. A classic case is the top brand handphone  maker's smartphone release in 2016 debacle which was caused by exploding battery system once used after a certain number of hours. In our field of supply, if  the manufacturer had taken the precaution of stress screening the final products (the smartphone) using the chambers or vibration system IN THE FACTORY and found out latent defects (hidden defects) it would have SAVED THE COMPANY hundreds of millions of dollars in recall fees, phone swaps and worldwide reputation.

Of course, I am speculating that there was insufficient emphasis spent on the final stress screening tests done in the factory, over the urgency to be the 'first in the market' to shipout and capture maximum number of sales over their arch rivals, worldwide.

The best case scenario could be that the product have been tested and screened (accelerated aging using the reliability equipment) and the exploding lithium battery system found early, vendor asked to replace to a much safer alternative (there always is one or more) and the whole sorry episode would have saved the company untold millions of dollars in recalls and lost reputation. 

Another example is much closer to home, a local transport operator is having alot of breakdowns and the inconvenience is affecting people's productivtiy and moods at work (imagine delays and hence you arrive to work late, flustered and sweaty) 

This COULD have been avoided by insisting that the supplier / vendor do the required complete testing / screening and quality checks on the rail system IN the factory (yes, the testing is normally 4 - 6 months long) ; any infant mortalities would be replaced IN THE FACTORY and the shipped out parts would have been VERY ROBUST as a result.

Was there the insistence on quality control checks and reliability screening checks on every item supplied by the vendor ?  The onus should have been on mid to long term reliability and not cheapest and fastest wins the order.  

The current tender system has 2 - 4 parts ; firstly the  adherence to specifications ; all suppliers must comply with the first requirement. Secondly the criterion is the lowest price or next to the lowest price as the most competitive bid. Thirdly is the supplier's experience in similar projects and past safety records. Fourthly is the delivery schedule which can be quite challenging as the operator has deadlines and KPIs to meet (more people giving up their cars and using public transport).    

All suppliers must meet the requirements, but what is missing is the quality and reliability component  of the supplied product ; this will show up not in the first few years of use. It will invariably show up after 3, 4, 5 or longer years after operation. 

In their desire to be the best in price and delivery (meeting specs is 100% must), perhaps some have done only minimal reliability testing at the factory ; some may have forgone the testing totally in a bid for shortest lead times and lowered prices. 

Again, this is speculation ; but experience on my part tells me some of it is true.

The tendering system whilst good to eliminate obvious illegal practices, is not by any means perfect. 

      

The verdict of the 'table sharing' incident in Toa Payoh Central Hawker Centre

The couple who bullied and shoved the old man off the table have been dealt with in the courts. Last week, they were fined a total of S$ 2,700.

In April this year, they were videotaped by handphone of verbally abusing an elderly man at a hawker centre in Toa Payoh. The lady on the right of the photo was upset that an elderly man wanted to share a table, after verbally abusing him, she called her partner who 'bumped' or shoved him from behind and caused him to lose his balance and nearly fall. 

In our fast paced and stressful society, lets try our very best to make it a gracious one ; when we point fingers at other people for ungracious behavior, look at ourselves first in the mirror. 


"Let  he who is sinless cast the first stone"  - Jesus said to the high priests who were about to stone a woman caught for adultery, this was a passage in the bible from Roman times. 

The Physiological Effects after a Long Run

        Seeing the World from a Different Perspective - similar to what I feel after my                                                                      Long Run
This is a piece I wrote sometime in 2006 on a piece of paper, and I think it is still relevant even today. Again it is about my favourite sport, running long distances. Have a look below :

The will to succeed overcomes all obstacles. In short if you want to finish the 42.195 km, you can do it, despite the constraints in time, preparation, work committments and all the other distractions in our fast paced, ever disruptive world.

The key to running swiftly, as the legendary African coach Adolphe Rukenkanya is unity.
Unity of the mind, body and spirit. Only when we have the unity of these disparate elements all in one place , coupled with a clear focus on our goal, can we achieve it and in a good time too. 

For me, running frees the mind to float, to transcend the present, and after sufficient mileage and oxygen intake to achieve the "runners high".

Natural body based chemicals called endorphins, our body's own pleasure generating chemicals are released to that when you look around you, the sky seems so blud, the daylight so bright, the trees so green, the colours so vibrant, the sounds of the birds chirping and the smell of the dew on the grass so fresh, the flowers so fragrant. In short, all my senses are heightened.

I recall some years back, after a long and tiring morning run at Nassim Road, Dalvey Estate Road circuit with my friend Suresh Thennarangam, we stopped to rest and wandered to the nearby Mr. Prata (Indian restaurant serving breakfast) for a hearty breakfast. All sweaty after a 14 km run, the first thing I took was a glass of water.

It felt like champagne trickling down my throat !

The simple thosai food (flour based savoury cake) also felt like 'manna' (food from heaven).

When one's body is parched for food and water, even the simplest things will taste splendid.

The mind is relaxed and calm, I can view all day- to - day problems in a new light, rationally and all issues are not in an 'urgent must reply at all costs' sense of urgency.

Take a long run in the morning, have a cool dip under the shower or jump into the pool. 

That is the essence to a great day. 

A Blast from the Past ; a video from June 1991 in Germany

This is a 26 year old video, and it was taken at a factory where my Singapore based employer represented a well known German brand of reliability test equipment. The gentlemen in the video are from Egypt (I forgot his name), Taiwan (Mr. Root Lin), Hong Kong (K.K.Chan), Heraeus Votsch UK (Paul, Barry and Hamid), and the guy who did the car drving antics, Frank Rigley. He was 49 years then. I am of course also in the video.

Time does fly, so it is good to bring out these videos to recollect the good old times in Europe.

All told, I have travelled just to Germany easily 15 times. It holds plenty of fond memories for me. 

At the top of tower in central Giessen, 50 km north east of Frankfurt ; 2007

Giessen Park 2007 

La Rambla 7th Dec 2016

The statue of Christopher Columbus, the Italian traveller at the start of Passeig de Colom

Barcelona is one of my favourite cities the world over to visit ; because it is full of historical buildings and artworks from Antoni Gaudi, works from Joan Miro, Chagall, and Salvador Dali to name a few. The weather is typcially Mediterranean, hence not too frosty winters, (sub 10 deg C in December when we visited) and there is sunshine on most days we where there hence, the overall sense of genuine relaxation amidst a cool environment was our major takeaway.

I remember brining my running track pants, putting on at least 2 layers (it was 8 deg C at 6.30 in the morning) and I ran at least 2 times when we were there for 5 days. What a run, early in the morning, from our hotel at the wharf (Port Vell) area, one run had me running all the way from the hotel and due West towards the Port alongside the Montjuic hill and back. All in it was about 45 minutes. The start time of my run gave me a good 'tour' of the empty city.

The second run, also in the morning (we stayed there for 4 nights) was from the hotel, due East, along the Whart towards the Barcenoletta beach and all the way to the 'W' Hotel right at the end of the coastline. This was more memorable with the fact that the crashing Mediterranean waves and the beach was right next to the boardwalk. I had then decided to sign up for a Temperate Country Run (Paris Marathon 2017 - which I sadly did not participate) as I wanted to experience a temperate marathon (low temp and dry humidity) at least once in my lifetime ! 

Ah there is always 2018 ! 

Street artist at La Rambla 

The food, or small degustation menus with the many tapas bars in the Born area was another great highlight of the 5 day visit. Try the house specials and the Vermouth (sweet wine) goes well with practically any seafood or meat based paella (fried rice) especially during the cold winter nights. The streets are full of smartly dressed folk eating and chatting al fresco (in the open air) under the stars and in between 16 - 17th century Roman era cathedrals and fire heaters.

Finally a word of caution, there are plenty of pickpockets. I had my Samsung S7 Edge stolen right under our noses. The steet thiefs are professional and work in teams of 2, 3, 4 or more. So be very aware, wear a money belt, don't carry a full wallet, spread your cards into many places (leave some back in the hotel safe) and always trust no one on the street.

That was the only glitch I had after visiting this wonderfully hospitable city.  

La Pedrera Barcelona 4th Dec 2016

With the chimney from outer space 

         This photo was taken during my holidays in Barcelona Spain last December. I am slightly jet lagged and my wife and I had just arrived on the first day of our 16 day tour to Europe. I decided to take in the famous La Pedrera designed by the world famous Antoni Gaudi and this picture is of the chimney of the apartment building complex which is quite stunning that there are hardly any sharp lines and the chimney is reflective of his signature style.

        At the top of this 4 storey building there are about 16 chimneys and one can see the other masterpiece La Sagrada Familia in the distance. The title means "The Sacred Family" temple and his architechtural design was way ahead of his time. He passed on in 1925 and the plans of the final completion of the church is expected to be in 2025, exactly 100 years after his death. 

          The circumstances surrounding his death was also quite tragic, apparently he was unpopular with the locals as he had poor hygiene, hardly communicated with anyone except his financiers and was considered an eccentric. He was knocked down by a tram, and after some time, some people sent him to the local hospital where he was admitted into  the lowest class. He quietly ended his days in the hospital after and although the mayor of the city finally found out that he was in the lowest class ward was horrified and ordered the hospital upgrade him immediately. Gaudi refused, as he did not want any fuss at all, and after about a week, passed away quietly.

 

  

The courtyard inside La Pedrera

Staying Active keeps the mind and body 'young'

18th July meeting in Hong Kong 

A well respected Japanese researcher on gerontology has commented that 'retirement shold be delayed for as long as possible'. Studies on his part as well as many other studies have shown that people in general should keep their mental and physical faculties as active as possible and for as long as possible.

This is a photo recently taken in Hong Kong with my long time friend and mentor, Frank Rigley, who is based in Bremen Germany. He flew all the way to Hong Kong for a meeting with some Chinese manufacturers and initiated by me. He will be 75 this year and he epitomises the phrase "healthy mind in a healthy body" or the latin phrase Mens sana in corpore Sano (ASICS Shoes tagline) 

Keep active, be it minding the grandchildren, doing taichi, martial arts, line dancing, church or religious group activities, club, condo or town council committees make yourself useful. Be engaged in society even after life's setbacks - and there are and will be many - and you are on your way to your own success.